BRAC IT

Product Discovery Framework
Is the problem repeatable?

Design the product discovery sessions

This activity helps you decide: Which topics need private interviews, role-based sessions, workshops, surveys, or a technical session?

Typical output: Discovery session plan, notes structure, decision log, and risk log.

What this activity covers

Choose the right discovery session formats, participants, evidence capture, and follow-up rhythm.

Why it matters

Avoid one large meeting for everything; session format affects evidence quality.

Typical output

Discovery session plan, notes structure, decision log, and risk log.

Questions this activity helps answer
  • Which topics need private interviews, role-based sessions, workshops, surveys, or a technical session?
  • Who must participate for buyer, admin, end user, support, and technical clarity?
  • What notes, decisions, assumptions, risks, and open questions must be captured?